fb77 slot Privacy Policy
When you use fb77 slot, your personal information is a matter of trust. This document explains in detail how we collect that information, why we collect it, and how we keep it secure.
Table of Contents
Introduction and Scope
fb77 slot is an online gaming platform that provides slots, live casino, cricket betting, and other gaming services to users in Bangladesh. This Privacy Policy ("Policy") describes how fb77 slot collects, processes, uses, and protects the personal information of users ("you", "user") of its website and related services.
This Policy should be read together with fb77 slot's Terms and Conditions, as both documents together form the complete legal framework of our services. By accessing our website, opening an account, or using any of our services, you consent to the collection and processing of information as described in this Policy.
This Policy applies to all digital platforms of fb77 slot — the website, mobile app (Android and iOS), and any related services. fb77 slot is not responsible for the privacy practices of third-party websites that may be linked from our platform.
Types of Information Collected
fb77 slot may collect the following types of information:
2.1 Identity Information
- Full name and date of birth
- National ID number or passport number (for identity verification)
- Email address and mobile number
- Current address
2.2 Financial Information
- bKash, Nagad, or Rocket account number (for transactions)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
2.3 Account and Gaming Information
- Username and encrypted password
- Gaming history, bet records, and win/loss statistics
- Bonus claim history and VIP tier information
- Support tickets and live chat communications
2.4 Technical Information
- IP address and device identity (Device ID)
- Browser type and version, operating system
- Login duration and time spent on the platform
- Information collected through cookies and similar tracking technologies
We never directly store full payment card numbers or PINs. Information related to financial transactions is processed through secure payment gateways.
How Information Is Collected
fb77 slot collects information in the following ways:
3.1 Information Provided Directly
You provide information to us directly when you register an account, complete the identity verification (KYC) process, make a deposit or withdrawal, contact the support team, or claim a promotional offer.
3.2 Automatically Collected Information
Our servers automatically log technical information such as IP addresses, browser session data, and page visit records. This information is used to maintain security and improve platform performance.
3.3 Cookies and Tracking Technologies
Our website uses cookies to manage your session and improve the user experience. Details are provided in Section 7 of this Policy.
3.4 Via Third Parties
Third-party service providers such as identity verification services or payment processors may share certain information with us, but only within the scope necessary to provide the relevant service.
Purpose of Using Information
fb77 slot uses your information for the following purposes:
4.1 Service Operations
- Creating, verifying, and securing accounts
- Processing deposits and withdrawals (bKash, Nagad, Rocket, and bank transfer)
- Personalising the gaming experience and providing VIP benefits
- Verifying and managing bonus and promotion claims
4.2 Security and Fraud Prevention
- Detecting unauthorised access or suspicious transactions
- Completing necessary checks to prevent money laundering
- Monitoring login activity to maintain account security
4.3 Customer Support
- Resolving issues through 24/7 live chat and email support
- Handling complaints or appeals
- Sending important account updates and notifications
4.4 Legal Compliance
Information may be retained and provided as necessary to comply with applicable laws and regulations, respond to lawful requests from law enforcement agencies, and ensure responsible gaming.
Sharing Information with Third Parties
fb77 slot does not sell or rent your personal information. However, information may be shared with specific third parties in the following limited circumstances:
5.1 Payment Service Providers
Necessary transaction information is shared with bKash, Nagad, Rocket, and relevant banks to process deposits and withdrawals. This information is used solely to complete the specific transaction.
5.2 Identity Verification Services
Trusted third-party identity verification services may be used to verify accounts and maintain a safe environment.
5.3 Technology Service Providers
Limited technical information may be shared for operational purposes with game software developers (Pragmatic Play, PG Soft, JILI, Evolution, etc.), server hosting providers, and analytics services.
5.4 Legal Obligations
Information may be provided to fulfil the requirements of court orders, government directives, or applicable laws. In such circumstances, we provide only the information that is legally required.
All third parties with whom we share information operate under strict data protection agreements and may not use your information for their own purposes.
Data Storage and Security
6.1 Retention Period
We retain your information for as long as your account is active and as required to provide our services. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations.
6.2 Security Measures
fb77 slot uses industry-standard security technology to protect your information:
- SSL (Secure Sockets Layer) encryption for all data transfers
- Advanced encryption technology for storing sensitive information
- Firewall and access control systems to prevent unauthorised access
- Regular security audits and vulnerability testing
- Strict data access policies for staff
6.3 Response to Data Breaches
If a data security breach occurs and it affects your personal information, we will notify affected users within a reasonable timeframe and take immediate steps to reduce the risk.
Cookies and Tracking
Cookies are small text files stored in your browser. fb77 slot uses the following types of cookies:
7.1 Essential Cookies
These cookies are essential for maintaining login sessions and running basic platform functions. Disabling them will prevent the service from working properly.
7.2 Functional Cookies
These cookies are used to remember your preferences (such as language selection) and to provide a personalised experience based on previous sessions.
7.3 Analytics Cookies
These collect information to analyse how the platform is used and to improve our services. This information is generally stored in anonymous or aggregated form.
7.4 Cookie Controls
You can accept or reject cookies through your browser settings. However, please note that disabling essential cookies may prevent some fb77 slot services from working properly.
Your Rights
As an fb77 slot user, you have the following rights regarding your own information:
8.1 Right of Access
You may request a copy of the information we hold about you.
8.2 Right to Rectification
If any of the information we hold about you is incorrect, you may request that it be corrected. Most information can be updated directly from your account settings.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
8.4 Right to Restrict Processing
In certain cases, you may request that the processing of your information be restricted, such as while a dispute about the accuracy of the information is ongoing.
8.5 How to Exercise Your Rights
To exercise these rights, contact our support team via live chat or email. We will respond within a reasonable time after verifying your request.
To learn more about responsible gaming and personal protection, read our Responsible Gaming page, which contains information on self-control and support resources.
Protection of Minors
All services of fb77 slot are intended only for individuals aged 21 or above. We do not knowingly collect information from minors and do not allow them to open accounts.
An age verification process is carried out at the time of account registration. If we become aware that information from a minor has been collected, the relevant account will be closed immediately and the data will be deleted.
If you believe a minor is using our platform, please notify our support team immediately.
Changes to the Policy
fb77 slot reserves the right to amend or update this privacy policy as needed. If significant changes are made to the policy, we will inform you in the following ways:
- A notification will be sent to your registered email address
- A notification will be displayed after you log in to the website
- The update date at the top of this page will be revised
Continued use of fb77 slot after changes take effect will be considered acceptance of the new policy. If you have any questions about recent changes, please contact our support team.
To learn about the full terms and conditions of our services, read the Terms & Conditions page.
Contact Us
For any questions, concerns, or data-related requests regarding the privacy policy, please contact our support team. We provide assistance in Bengali and English, seven days a week, 24 hours a day.
Live Chat
Use the live chat option on the website for immediate assistance — available 24/7.
For detailed privacy-related requests, email us at: [email protected]
Visit our About Us page for general information about fb77 slot and an introduction to our services. Read our FAQ section for answers to common questions.